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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eric Tellefsen

October 16, 2024

5  out of  5
rating by Eric Tellefsen
"Always responsive and great to deal with! Lisa is especially friendly and efficient!"
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Will

August 30, 2024

5  out of  5
rating by Will
"Lisa is my idea of great customer service. I had to call her last minute on a Friday afternoon before a long weekend, and she handled my issue -- answering many questions and preparing paperwork -- good-naturedly, efficiently, professionally. Just a great, knowledgeable agent."
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Linda Kuhn

August 15, 2024

2  out of  5
rating by Linda Kuhn
"State Farm.. Fuquay varina... canceled insurance while I was trying to clean up my yard after 10 plus years"
We responded:
"I'm sorry you were disappointed by a decision made by State Farm, not our local office. Unfortunately, the company has to periodically make tough decisions when they inspect properties that do not meet underwriting standards."
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Ethel Mahan

August 9, 2024

5  out of  5
rating by Ethel Mahan
"I’ve had my homeowners insurance with this agency for 7 years. I work with Lisa. If I have a question and I email her, she is very prompt in getting back to me. Thanks Lisa."
We responded:
"Thank you for acknowledging her. We had our meeting this morning and I recognized her efforts to the team. She is the best!"
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Mark Rush

August 5, 2024

5  out of  5
rating by Mark Rush
"Very pleasant experience setting up insurance for home and auto."
We responded:
"Thank you Mark!"
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Ryan McEvoy

July 31, 2024

5  out of  5
rating by Ryan McEvoy
"they know their stuff and are great to get you the best rates. r mcevoy"
We responded:
"Thank you Ryan!"
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Rick Goldman

July 24, 2024

5  out of  5
rating by Rick Goldman
"Been with Michael from the beginning! The best people I have ever worked with!!!!!"
We responded:
"You're awesome Rick. You know I appreciate you and can you believe it's been almost 18 years now! "
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Lillian Smithson

July 8, 2024

5  out of  5
rating by Lillian Smithson
"Everyone is a joy to work with"
We responded:
"Thank you Lillian!"
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James Arendt

June 25, 2024

4  out of  5
rating by James Arendt
"Jamie worked over and above to try to get me a quote to compete with my present company."
We responded:
"Thank you James. I know Jaime tried hard to earn your business and osmetimes things dont work out the way we all wish but we very much appreciate the opportunity. Jaime told me you were awesome to work with. "
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Krissina Newcomb

June 23, 2024

5  out of  5
rating by Krissina Newcomb
"We've been with Michael Haller-State Farm for years. They have handled our auto, home, and business policies with care and always check in to make sure we are suitable covered."
We responded:
"Thank you Krissina! The Newcombs go back to when we opened 18 years ago and are definitely special to the team and me even more so. "
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Kenneth Mann

June 23, 2024

5  out of  5
rating by Kenneth Mann
"Extremely helpful staff. A couple years back when my wife went to register her car motor vehicle said she needed an insurance card. She called Celeste, who had trouble faxing it drove to motor vehicle to give it to my wife. That’s service you just don’t get anymore."
We responded:
"Thank you Kenneth. Celeste was a gem, no two ways about it."
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Robert Bannister

June 14, 2024

5  out of  5
rating by Robert Bannister
"Had a real squirrel problem. Called Mike. Followed through on his advice. Squirrel is gone, car is fixed, and I'm a happy man."
We responded:
"Hey Robert! Thank you for the testimonial. Just to be fair, I didn't take care of the squirrel :-)"
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Patricia Peters

June 13, 2024

5  out of  5
rating by Patricia Peters
"Michael Haller's State Farm Insurance office has great people that work for him, the office staff is top-notch!!! But if I had to rate the insurance commissioner, Mike Causey, for North Carolina and the outrageous increases he is instituting for this state, I'd give him a zero rating. Increasing rates will just cause more people to drive without insurance and then those of us that pay for insurance will end up paying even more. His increases are putting all of us in the poor house. It's greed, plain and simple. It's all about how much money they can rake in."
We responded:
"Hey Patricia, thank you for being a long term policy holder and the years of loyalty. Although we dont talk so much, Lisa always fills me in on how y'all are doing when you talk. As a consumer, I understand rates can be very frustrating. We try our best to explain but sometimes it can present a challenge, especially in the current economic climate. "
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B P

June 5, 2024

5  out of  5
rating by B P
"Their customer service is A+. I have never had a bad experience when ever I have contacted anyone in this office."
We responded:
"Thank you for the review."
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Robert Ellithorpe

June 4, 2024

5  out of  5
rating by Robert Ellithorpe
"We are compelled to share our appreciation for the folks at Michael Haller, State Farm. They are always quick to respond, very courteous, personal and professional."
We responded:
"Thank you Robert. I really believe I have a great team and give them the credit for caring as much as they do. "
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adam livesay

June 4, 2024

5  out of  5
rating by adam livesay
"Great group of people. Always friendly and personable. Knowledgeable and always willing to go out of the way to find out info or details you may have. I hope to never need to use another location."
We responded:
"Wow, thank you Adam. I have a phenomenal team that is truly the backbone of this agency. "
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Laura Paterno

May 6, 2024

5  out of  5
rating by Laura Paterno
"Lisa and Jamie are amazing agents! Both ladies are professional, knowledgeable, thorough, personal and patient! Laura Paterno"
We responded:
"Thank you Laura!"
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Miriam Margolin

April 30, 2024

5  out of  5
rating by Miriam Margolin
"Have SF in NY and have always been happy. My son moved to NC and needed auto insurance in a hurry. I was fortunate enough to connect with Jaime H. in this office who went above and beyond to help make it happen. So grateful and happy to have found this office! *****"
We responded:
"Thank you for the kind words!"
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Chris Melvin

April 25, 2024

5  out of  5
rating by Chris Melvin
"I just wanted to say Lisa does a tremendous job helping me with my insurance needs. I can count on her to get things done and done correctly. Really appreciate everything she does!!"
We responded:
"Chris, thank you for the kind words about Lisa. You know you mean a lot to this office and Lisa really "turned it up" to make sure you were taken care of. Thank you for acknowledging her effort, I love nothing more than to share these stories in our weekly meetings. I appreciate your loyalty all these years and I hope we will always continue to meet your level of expectations. "
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Liza B

April 4, 2024

5  out of  5
rating by Liza B
"In the many years of servicing my insurance, my interaction with Michael Haller's State Farm office, particularly Lisa K., has been uneventful and excellence. Can't ever recall having any negative incidents because I never did. I moved out of state and hope the new agency servicing my account can come close to how wonderful Michael Haller State Farm Office is. Thank you all....Liza B"
We responded:
"Hi Liza, you know I'm glad it's always been uneventful. That's the best way! I hope the move has been great for you and State farm continues to take great care of you. "
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Danny Longberry

March 11, 2024

5  out of  5
rating by Danny Longberry
"Special thanks to Jenny Castelli for your help today. As always a very wonderful group of ppl there at Michael Haller.. 10,000 stars"
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Greg Hatter

March 8, 2024

5  out of  5
rating by Greg Hatter
"Always a pleasure to deal with this office. They are helpful, knowledgeable, friendly, and professional"
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James Moore

February 29, 2024

5  out of  5
rating by James Moore
"Outstanding"
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Tom Jones

February 13, 2024

5  out of  5
rating by Tom Jones
"The Haller group is the best around. Trust me.."
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Theresa Solokas

January 30, 2024

5  out of  5
rating by Theresa Solokas
"This team of insurance professionals is amazing! They are knowledgeable, patient, responsive and can always translate any insurance question into easily understandable language. They are the best! Thank you Jaime for all of your help today!!"