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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brian Scott

August 4, 2025

5  out of  5
rating by Brian Scott
"I have everything insured with Michael Haller. Couldn't be happier! His staff is absolutely, unbelievably, the best. I would recommend this office (because of the amazing staff) to anyone, anywhere!"
We responded:
"Thank you, Brian, for sharing your positive experience with our office. It's wonderful to hear that you're happy with our services and that our team has made such a great impression. Your recommendation means a lot to us, and we're grateful for your trust in insuring everything with us. If there's anything else we can do for you, please let us know."
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Laura JeSsup

August 4, 2025

5  out of  5
rating by Laura JeSsup
"I love that when I have questions my State Farm agency always responds quickly and gives me explanation and options."
We responded:
"Thank you, Laura, for sharing your positive experience with us. It's wonderful to hear that our team has been able to provide you with prompt responses and clear explanations. Your satisfaction is very important to us, and we're glad to know we're meeting your expectations."
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Ethel Mahan

July 31, 2025

5  out of  5
rating by Ethel Mahan
"I’ve had my homeowners insurance with this agency for 7 years. I work with Lisa. If I have a question and I email her, she is very prompt in getting back to me. Thanks Lisa. Update: I’ve had to make some changes in my insurance and I was unsure of the type of coverage and how much I needed. Lisa came through again. She had the patience to Answer all my questions and explain things. Thank you again, Lisa. Update: I had to make another change to my homeowners because the HOA changed their insurance and their deductible. Lisa assisted me again. Again, she had the patience to work with me and reacted immediately when I needed help. I hope you’re paying her well because if she ever leaves, I will follow her. Update 7/30/25 I’m having to make another change to my homeowners as the HOA is changing things again. Once again, Lisa has come to my rescue. Thank you again, Lisa."
We responded:
"Thank you for acknowledging her. We had our meeting this morning and I recognized her efforts to the team. She is the best!"
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Daniel Brown

July 10, 2025

5  out of  5
rating by Daniel Brown
"Jaime Hackney at F-V office went above and beyond! Thanks Jamie!"
We responded:
"Thank you, Daniel, for sharing your positive experience with Jaime at the F-V office. It's wonderful to hear that Jaime went above and beyond to assist you. Your feedback is greatly appreciated and will be shared with the team. We're glad to have met your expectations and look forward to continuing to serve your insurance needs."
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Michael Ricca

July 9, 2025

5  out of  5
rating by Michael Ricca
"It's always a pleasure dealing with this office. Everything gets done in a timely manner and the staff always exceeds expectations."
We responded:
"Thank you, Michael, for sharing your experience. It's wonderful to hear that our team has consistently met your expectations and provided timely service. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible."
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Amy Lorenz

June 9, 2025

5  out of  5
rating by Amy Lorenz
"What an absolutely first class customer service experience I've had through Michael Haller's State Farm office. They followed through so quickly and reassured me that my new car is covered and all I need to do is wait for the beacon!"
We responded:
"Thank you, Amy, for sharing your experience with the Michael Haller State Farm office. It's wonderful to hear that the team provided you with prompt and reassuring service. Knowing that your new car is covered and that everything is in place for you is exactly what we strive for. Your feedback is greatly appreciated and motivates us to continue delivering top-notch service."
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Rhonda Reis

June 9, 2025

5  out of  5
rating by Rhonda Reis
"These guys are terrific. Always ready to help no matter what the issue. If you’re in need of an agent I recommend this one!"
We responded:
"Thank you so much for your kind words and recommendation, Rhonda. It's wonderful to hear that you've had such a positive experience with our team. We're always here to help with any issues you might have. Your feedback means a lot to us!"
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Fran Altman

June 5, 2025

5  out of  5
rating by Fran Altman
"I’ve had State Farm insurance for over 30 years. When we moved to Fuquay Varina in 1998 I switched our agency to Michael Haller’s. Ever since then Lisa has helped me numerous times with our automobile and home insurance. She’s always more than willing to help with questions or concerns and is so knowledgeable, and goes above and beyond. The entire staff are great to work with!! I highly recommend them for all of your insurance needs."
We responded:
"Thank you so much, Fran! Your loyalty and kind words mean the world to us. We’re honored to have served you for so many years, and we’re especially glad Lisa has been able to provide the knowledgeable, caring support you deserve. We truly appreciate your recommendation and look forward to continuing to be here whenever you need us!"
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george moser

May 28, 2025

5  out of  5
rating by george moser
"Danielle was very helpful and patient, she customized our policy exactly to our needs. Not only efficient, also a pleasure to do business with. Happy customer. 👍😊"
We responded:
"Thank you, George! We’re so glad to hear Danielle was able to help customize your policy and make the process smooth and enjoyable. We truly appreciate your kind words and are thrilled to have you as a happy customer! 😊👍"
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Don Miller

May 26, 2025

5  out of  5
rating by Don Miller
"Been a customer for years. Lisa went out of her way to help sort out a confusing insurance question I had for a new car purchase. I was really stressed about it and and her and Michael's knowledge and experience saved the day. They are my State Farm agent and I am proud to do business with them."
We responded:
"Thank you so much, Don! We truly appreciate your continued trust over the years. Lisa and Michael will be thrilled to hear how much their support meant to you during your recent car purchase. We're always here to help make things easier and less stressful—thank you for being a valued part of our State Farm family!"
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Winslow Hawkes

May 22, 2025

5  out of  5
rating by Winslow Hawkes
"We've had State Farm for 20+ years for 5 locations in Florida and now 3 in North Carolina. All of the State Farm agents have been good. Michael Haller and Lisa Kunkle are the best! I recently had some questions about renewal of our home owner's policy including some additional coverage options. They responded the same afternoon I called and followed up with additional written information to my email. Everywhere we've moved, we have found great State Farm agents nearby."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Michael Bettinger

May 21, 2025

5  out of  5
rating by Michael Bettinger
"I have been working with Lisa on several matters in recent months. During that time, she always responded to my calls and text, she always kept me informed and in the loop. She is hard working and very knowledgeable of the insurance business. She relentlessly pursued answers to my questions and made sure I was satisfied with the results. I am extremely satisfied with the results of her hard work."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Rich Gam

May 19, 2025

5  out of  5
rating by Rich Gam
"Great customer service. Professional and friendly."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Denise Amato

May 16, 2025

5  out of  5
rating by Denise Amato
"Spoke to an agent by the name of Danielle in fuquay varina office .. very friendly made it easy to get a quote not just one but four different ones ! We need more people like her in the customer service world ! Great experience at State Farm"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Alice Cao

May 15, 2025

5  out of  5
rating by Alice Cao
"Just switched our home and auto insurance. Jaime was our agent and she was wonderful to work with. Always quick to respond and made the process so easy. Best rates we found too."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jordan Parsons

May 15, 2025

5  out of  5
rating by Jordan Parsons
"REAL folk who want to take care of YOU. No BS, just up front good faith honesty. I've been a customer for a LONG time and that won't change any time soon. Edit: most recent call was with Lisa. Everyone has been awesome in my years as a customer, but Lisa was this particular dose of awesome lol!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Debra Hess

May 12, 2025

5  out of  5
rating by Debra Hess
"Lisa is Amazing!!! She is so gifted at being able to multi task and still get it right! Thank you! Stay Safe all!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ebony McCarroll

May 12, 2025

5  out of  5
rating by Ebony McCarroll
"Danielle was great! She took her time, explained everything to me and I did not feel rushed on our phone call. Appreciate your time and help again!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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David Moninger

May 12, 2025

5  out of  5
rating by David Moninger
"Michael, Lisa and the team in Fuquay have been great. When State Farm corporate deleted the wrong insurance from our coverage, the Fuquay team fixed things for us. We appreciate their great work."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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John Zeppieri

May 9, 2025

5  out of  5
rating by John Zeppieri
"Very nice people to do business with kind and caring excellent service"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Brenda Moore

May 9, 2025

5  out of  5
rating by Brenda Moore
"Ma . Jenny C always provides world class service with a smile. She is processional ,kind and patient . Ms Jenny delivers top notch ."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Max Boorsma

May 7, 2025

5  out of  5
rating by Max Boorsma
"Michael and his team provide excellent care and support, covering our insurance needs simply and without stress!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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James Andrews

May 7, 2025

5  out of  5
rating by James Andrews
"This is more of an assurance agency not an insurance agency. When you need a situation taken care of, it's almost like they know what you want before you even ask. I highly recommend their services. Jamie just helped me out with an issue and it took no time at all. How's that she acted like she had all the time in the world for me. Thanks everybody!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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SHERRIE GANDT

April 28, 2025

5  out of  5
rating by SHERRIE GANDT
"Always very helpful with anything I need to ask or have adjusted with my policy. I would recommend Michael Haller and the ladies in the office to anyone!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Clennon E. Vasser

April 28, 2025

5  out of  5
rating by Clennon E. Vasser
"Michael Haller has been our family StateFarm agent for auto and home for the last twenty years. His agency has always been a pleasure to work with when we have had to file a claim. They always give a 100% to make sure you are taken care of which is greatly appreciated."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"