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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jocelyn Case

March 7, 2025

5  out of  5
rating by Jocelyn Case
"Had the best experience speaking with Jamie in early February after I moved here and bought a new car! She made finding the right policy so easy; and she was super helpful and attentive. I also briefly spoke to Michael and he was just as great! 10/10 recommend if you want fast, and great customer service!"
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Ethel Mahan

March 7, 2025

5  out of  5
rating by Ethel Mahan
"I’ve had my homeowners insurance with this agency for 7 years. I work with Lisa. If I have a question and I email her, she is very prompt in getting back to me. Thanks Lisa. Update: I’ve had to make some changes in my insurance and I was unsure of the type of coverage and how much I needed. Lisa came through again. She had the patience to Answer all my questions and explain things. Thank you again, Lisa. Update: I had to make another change to my homeowners because the HOA changed their insurance and their deductible. Lisa assisted me again. Again, she had the patience to work with me and reacted immediately when I needed help. I hope you’re paying her well because if she ever leaves, I will follow her."
We responded:
"Thank you for acknowledging her. We had our meeting this morning and I recognized her efforts to the team. She is the best!"
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Brock Benthall

March 7, 2025

5  out of  5
rating by Brock Benthall
"Jaime Hackney, agent, was very interpersonal and knowledgeable of State Farm Policies. She was able to explain and help me with finding a lower auto insurance rate for my mom and I. My grandparents had State Farm for 30+ years and my mom was on their policy until she was 26 years old. We are honored to be able to return to State Farm for auto business. Jaime was very patient and stayed on the phone from 5pm until she finished setting us up for comprehensive and liability insurance for my mom. Last, I give Jaime five stars for her work!!! You need more agents like Jaime Hackney!!"
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Jeff Chodrow

March 6, 2025

5  out of  5
rating by Jeff Chodrow
"Michael and his team have insured our properties and cars for more than 5 years. In all that time they have been unfailingly attentive, prompt and reasonable. Previously I put out RFP every 2 years but with Michael and State Farm I have not felt the need to do this. This is a great agency."
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Reanna “Re” Barrese

March 5, 2025

5  out of  5
rating by Reanna “Re” Barrese
"The entire team at Michael Haller in Fuquay Varina works like a fine oiled machine. I've been with this group since 2006 and wouldn't think of doing business anywhere else. Lisa has been my go-to girl for questions and concerns and ALWAYS ALWAYS without fail does the best in addressing it all. I've heard that state farm may be a hint more than the"big box" companies... But it's worth it for the person to person hometown service! Thank you~"
We responded:
"Thank you for reviewing our State Farm office Re! We’re thrilled to know you've had so many positive experiences with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Karen Morrow

March 5, 2025

5  out of  5
rating by Karen Morrow
"Lisa K is the best! She has treated my family and our insurance plans like her own family's plan. I never hesitate to reach out with questions and changes because I know she will answer. If you want a personal relationship with your insurance company, please check with Michael Haller's group and ask for Lisa!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jackie Lanier

March 5, 2025

5  out of  5
rating by Jackie Lanier
"Great place for insurance of all types and wonderful people.Have been with them for over 20 years.My family goes there also👍🏽👍🏽"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Eddie Rich

March 4, 2025

5  out of  5
rating by Eddie Rich
"State Farm and the Michael Haller agency have always treated me with respect and kindness in a business like matter. Been with State Farm since 1973 and in these many years, State Farm has never failed in any matter of business we conducted. The Michael Haller agency is staffed by very knowledgeable folks who treat you as if you were kin. They suggest the best options for your situations due to their excellent knowledge. Thank you."
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K Weathers

March 4, 2025

5  out of  5
rating by K Weathers
"Our whole family are long time clients at Michael Haller’s State Farm office. His staff is amazing! We have all of our insurance needs through them and we’ve never been disappointed. They make you feel like a part of their family, not just a number! 🤗"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kenny Harris

March 4, 2025

5  out of  5
rating by Kenny Harris
"Have been with this office for 14+ yrs. Always courteous, Always helpful. Have assisted me with several policy changes over the years as well as homeowners insurance. Highly recommend this office."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mike Webb

March 4, 2025

5  out of  5
rating by Mike Webb
"The staff has helped me tremendously. Very generous with their time explaining when I have questions."
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Darlene Harvell

March 3, 2025

5  out of  5
rating by Darlene Harvell
"Lisa is very knowledgeable of all areas of insurance. She has helped with my home and auto insurance policies. Pleasure doing business with State Farm. They are like a good neighbor."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Abbie Smith

March 3, 2025

5  out of  5
rating by Abbie Smith
"Excellent customer service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tammy Dean

March 1, 2025

5  out of  5
rating by Tammy Dean
"Great customer service and agent and staff are friendly and helpful!"
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Ann Lipscomb

February 28, 2025

5  out of  5
rating by Ann Lipscomb
"Great team,always super helpful and so very nice. They care about their clients."
We responded:
"Thank you for the review Ann. If there is anything else we can do to help, please let us know!"
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Nate Mcleod

February 28, 2025

5  out of  5
rating by Nate Mcleod
"I've been with this state farm for years and I've always been taken care of and looked after, this establishment has great customer service 💯, and a awesome staff to work with😁and an amazing team to be part of, definitely recommended if you want a branch that treats their customers like family"
We responded:
"Thank you for the words Nate, you and the family mean a lot to me."
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Cheanette Hill

February 28, 2025

5  out of  5
rating by Cheanette Hill
"I never have any issues when calling this location. They address me by name and make every effort to help me. Why fix what's not broken? Michael and his crew are on it!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Debi Castle

February 28, 2025

5  out of  5
rating by Debi Castle
"I have been a customer since 2000 and agave always received great service"
We responded:
"Thank you for the review Debi! We appreciate it very much."
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Jo Cal

February 27, 2025

5  out of  5
rating by Jo Cal
"Great customer service Ready and willing to help you receive answers and solutions to your requests."
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Jacinta Marche

February 27, 2025

5  out of  5
rating by Jacinta Marche
"Lisa Kunkle and this State Farm Agency have done an excellent job in providing my insurance needs. Lisa is always professional and helpful. I would highly recommend this agency."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of mark reis

mark reis

February 27, 2025

5  out of  5
rating by mark reis
"Michael and his staff are great. Have been with them since moving to NC and they have been great. Lisa is top notch and she and her colleagues deliver top quality service. Always there to help. Great people."
Profile photo of bill beckwith

bill beckwith

February 27, 2025

5  out of  5
rating by bill beckwith
"I have my home insurance with State Farm for years they have a great costumer service and I would recommend them to anyone"
We responded:
"Thank you Bill! I remember writing your house insurance years ago because you were a great guy to deal with. Im glad we've been the same and lived up to your expectations. We certainly do appreciate the review."
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Alisa Bulloch

February 27, 2025

5  out of  5
rating by Alisa Bulloch
"Michael and his staff are AWESOME!!! I have had to call or reach out to Lisa several times in the past year and they are quick and always happy to help. Always with a positive attitude and you can hear the smile in their voice. I can't recommend them enough. We have our car and rental insurance with them."
We responded:
"We appreciate you Alisa! WI think you've been with us since the very beginning in 2007. Thank you for trusting us for so long! "
Profile photo of Dawn Whittington

Dawn Whittington

February 26, 2025

5  out of  5
rating by Dawn Whittington
"Whenever I have a question or need to make a change on my insurance, they treat me like I am one of the family. They know my name and are always willing to answer any questions or make any changes I have. We have never had a problem or a concern. Lisa is the one I speak with the most and she is great!"
We responded:
"Thank you for those incredible words Dawn! Theres no doubt Lisa goes above and beyond for our folks, and I know she appreciates getting this feedback, it means a lot to her as it does me. Michael"
Profile photo of George Jordan

George Jordan

February 25, 2025

5  out of  5
rating by George Jordan
"This staff has shown very good service. I have been with State Farm for more than twenty years."
We responded:
"Thank you for reviewing our State Farm office George! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."